good 11 Terms and Conditions for Filipino Players

What Are the Rules That Apply to Your good 11 Account?

1. Eligibility and Account Registration

To register and use good 11, you must be at least 21 years of age and located in the Philippines. By completing the registration process on the Register page, you confirm that all information you provide is accurate, complete, and up to date. Each person may hold only one registered account — duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you believe your account has been accessed without your authorisation, you must notify us immediately through the contact details provided on this site.

2. Platform Use and Permitted Activities

good 11 provides access to sports betting, live casino, and casino-style games for entertainment purposes. All platform features are intended for personal, non-commercial use only. You agree not to use any automated tools, bots, scripts, or third-party software to interact with the platform in any way that is not part of normal player activity. Any attempt to manipulate game outcomes, exploit system errors, or engage in fraudulent activity will result in immediate account suspension and forfeiture of any associated balance. good 11 reserves the right to void any wager or transaction that is found to be the result of technical errors, system faults, or abuse.

3. Deposits, Withdrawals, and Account Balance

All account balances on good 11 are held in Philippine pesos (PHP). Deposits must be made through the payment channels listed on the Deposit page, and withdrawals are processed through the methods described on the Withdrawal page. Minimum deposit and withdrawal amounts, along with processing times, are specified on those respective pages and may be updated from time to time. good 11 does not accept deposits from third-party accounts — the payment source must match the registered account holder. Any balance remaining in a dormant account may be subjectto review in accordance with our dormancy policy, details of which are available on request.

4. Responsible Gaming and Player Protection

good 11 is committed to promoting responsible gaming among all Filipino players. We encourage you to set personal limits on your gaming activity and to treat the platform strictly as a form of entertainment rather than a source of income. If you feel that your gaming behaviour is becoming difficult to manage, we strongly encourage you to visit the Responsible Gaming page for tools and guidance that can help. Players who wish to take a temporary break or permanently close their account may do so by contacting us through the support details provided on this site. good 11 reserves the right to impose account restrictions if we have reasonable grounds to believe that a player's activity poses a risk to their wellbeing.

5. Prohibited Conduct

You agree not to use good 11 for any unlawful purpose or in any manner that could damage, disable, or impair the platform or interfere with any other player's use of the service. Prohibited conduct includes, but is not limited to: providing false registration information, using another person's account, engaging in collusion or match-fixing in connection with any betting market, attempting to reverse-engineer any part of the platform, and using the platform from a jurisdiction where online gaming is prohibited. Violations of these prohibitions may result in immediate account termination, forfeiture of balances, and referral to relevant authorities where required by law.

6. Changes to These Terms

good 11 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised date. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with any revised terms, you should stop using the platform and may request account closure through our support channel.

7. Contact and Support

If you have any questions about these Terms and Conditions or need clarification on any section, you can reach the good 11 support team by email at [email protected]. For answers to common questions about accounts, deposits, withdrawals, and platform features, the FAQ page is the fastest place to start. All support communications are handled in Philippine English and are directed specifically at players based in the Philippines.